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Glowja Shipping Policy

At Glowja, we work to make sure your order reaches you safely and as quickly as possible.

1. Order Processing

Orders are processed after they are successfully confirmed.

We aim to prepare and ship your order as quickly as possible. Processing times may vary depending on order volume, weekends, public holidays, or other circumstances.

2. Delivery

Delivery times may vary depending on your location and the shipping service.

The estimated delivery time and shipping cost will be shown during checkout whenever applicable.

Please make sure that your delivery information, including your name, phone number, and address, is correct when placing your order.

3. Shipping Delays

While we do our best to deliver orders on time, delivery may sometimes be delayed due to circumstances outside our control, including courier delays, public holidays, weather conditions, or other unexpected circumstances.

4. Damaged Packages

If your package arrives broken or damaged, please contact Glowja Customer Support as soon as possible and provide photos of the package and product.

Do not use the product if it has been damaged during delivery.

For more information, please see our Return & Refund Policy.

5. Incorrect Delivery Information

Glowja is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If you notice that your delivery information is incorrect, please contact us as soon as possible after placing your order.

6. Contact Us

If you have any questions about your shipment or delivery, please contact Glowja Customer Support with your order details.

Glowja — We Care About Your Glow.